Counterfeit Alert

Contaminated Medical Product Alert N°5/2023

NATURCOLD Syrup: contaminated product alert

WHO issued this alert on NATURCOLD syrup identified in Cameroon and first reported to WHO on 13 March 2023. A WHO-contracted prequalified laboratory found diethylene glycol at up to 28.6%, against an acceptable limit of 0.10%. WHO said the product may have entered informal markets in neighbouring countries.1,2

Health risk as statedWHO said diethylene glycol and ethylene glycol are toxic to humans when consumed and can prove fatal.
Issued
19 July 2023
Issued by
World Health Organization
Name stated on packaging
FRAKEN INTERNATIONAL (England), given in the annex as the stated marketer. WHO reported that the UK MHRA confirmed no such manufacturer exists in the UK.
Genuine manufacturer's statement
WHO said the stated manufacturer had not provided WHO with any guarantees on safety or quality and inquiries into the product's origin were ongoing.
Countries where detected
Cameroon

Batches named in the alert

E22053 (expiry Feb-25)

Advice as stated

Do not use the affected products. Anyone who used them and had an adverse reaction should seek immediate medical advice. Report suspected adverse events to the national regulatory authority or pharmacovigilance centre.

Names printed on falsified products are not evidence that the named company made them. Where WHO or a regulator reports the genuine manufacturer's statement, it is shown.

Sources

  1. World Health Organization, Medical Product Alert N°5/2023: Substandard (contaminated) syrup medicines (19 July 2023)
  2. World Health Organization, Medical Product Alert N°5/2023: annex (PDF) (19 July 2023)